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FAQ and Legal


Safe AND Secure Buying with ANY CREDIT CARD

You may check out with  PROCEED TO CHECKOUT


Goes through Paypal One of the world's safest and secured transfers.

Here you enter the relevant information and shipping address

All credit card information passes directly to our payment processor and is never stored by us.

Your security is our first priority. Your account security is our top concern!




Do not expire. They remain yours to use until you decide to use them on any purchase.

IN STORE CREDITS may only be used ONLINE and at our web store only.

They have no value beyond what our website store offers.

From time to time we may or may not give in store credits at our discretion.

But, you may hold unto your in store credits and possibly build them up more if you want to?

As we have plans to offer more in store credits for doing other things on our site.

You can build them, hold them and then use them WHEN YOU DESIRE TO. That simple!

Important that you Read and understand before any purchase:
Family Jewels understands that Internet Sales do hold problems at times for buyers as well as sellers.

Items bought via our main Credit Card checkout are verified transactions.

Be advised WE DO work with local authorities to prosecute Internet Buying Scams to the fullest degree of prosecution under Kansas and Texas Law.

Example: We have had false type "Scam Type" purchases on large ticket items, and these shall be and are prosecuted under Kansas and Texas Law. False checks of every kind SHALL be prosecuted.

Example: We have had some try buying  and then they state to their Credit Card Company an illegal transaction occurred or they did not order the item(s): Others have tried Personal Checks and then cancel the check: This is now being prosecuted as Internet Scam Buying Fraud under Federal Laws. 

We are sure honest customers shall understand our concerns and procedures to protect their rights as buyer and ours as a seller. 

You have 45 days to dispute a checkout payment over 200 dollars
bought from us

This prevents and protects all parties from: "activity was unauthorized"
This also applies to all and any credit cards used.

Payment by Cashiers Checks ship within 24 hours of CONFIRMED FULL collected payment.
Payment by Cash ships immediately after payment received in hand.
Payment by personal check ships 3 days  after clearing banks. Or by our choice per order!

We will ONLY Ship to your CONFIRMED/VERIFIED Address

You Must Have a Credit Card and it must pass security procedures ONLY THE OWNER would know. This protects seller and buyer from fraud and/or stating later a card was stolen for this purchase from Family Jewels and Silver Inc.

For Everyone's Safety We Are Serious About Fraud Detection & Prevention!

We will only ship to the Confirmed and Verified  address on file

If paying by cashiers check or cash we will ship to the exact address you supply when ordering by phone call to

936-252-0103     Note:  70% of our orders come through Phone Sales

The name and address information submitted will be compared to the information we receive from our check out cart providers. We Will Only Ship to A CONFIRMED ADDRESS  which affirms this to be a legitimate order. person and legitimate action.

I understand my order is a contract and I have Read, Understand and do Agree to All Policies, Terms and Conditions as listed herein and to-wit by Family Jewels and Silver Inc.. By ordering I submit I have read, accepted and understood all terms and conditions written by Family Jewels and Silver Inc. I also agree, that if I did not read these agreements posted here-with THAT WAS MY FAULT as Legally Implied, and not the fault of Family Jewels and Silver Inc in any way and or form who has provided this online function in the open for all visitors and customers to read and view.

We apologize for any type inconveniences concerning purchases but we also as a business must protect Our Sales as well as Your Rights as a Buyer. We are not a multi billion dollar company that can eat heavy losses from a scamming internet operation. 

Buyer acknowledges by clicking to buy and using Cart Check out that they have reasonably read and accepted all our written LEGAL DISCLAIMER---APPLIES SALES/SHIPMENT PROTOCOLS.


Lay By: Make payments for your products ordered.

Is available at Family Jewels and Silver.
Purchase has no limit but what you want to purchase.
Interest FREE....We never charge any interest on a Lay By.

How it works: Just like an in-store "Lay A Way"
Decide what you want first or talk on the phone with us
if you desire. 1-936-252-0103
Your purchase will go into our Lay By storage.

You will make uniform payments agreed upon together on the phone with our Owner and CEO Larry McDilda. Normally a set number of months to pay off the Lay By and then we ship the products to you.
You must have a "created account" to use our Lay By system.
Payments may be once a week or multiple times a month.
They are YOUR CHOICE...and decided together with Larry.
Make the agreed upon payments for the completion of the total.

MISSING A PAYMENT we hope you do not. BUT, no worry if you miss one or two...However, if you miss three payments you loose the right to the items and this Lay By agreement ends. And, termination restocking fees apply.

We have a termination fee for restocking if you cancel or miss three payments on the Lay By before it's proper ending of fully paid.
Our Termination Fee is 15% of the original order amount.
The balance will be placed on your account as "In Store Credits"

YES! You can make larger or extra payments to pay off the Lay By faster.

Your choice!
That simple!

Lay By is always by Phone Order set up with Family Jewels and Silver Inc.  Choose the items and then give us a call. That simple!

Most users prefer a three or four payment pay off period.

Duties and taxes for shipments outside the United States of America

Duties and taxes may be charged to the buyer on certain items and vary by country. Be advised that duties and taxes are your responsibility. We fill out the duty forms properly to ship from the USA to any where in the World. We cannot be held responsible if your customs holds the item for inspections and your Countries Laws.

We cannot be held for any thing your Customs confiscates if you have ordered something that violates the Rules and Regulations of your Country and It's Duties. No refunds due to confiscations.
Any Questions "what so ever"?

Call us before you order anything.

 Also note: We are also human. Humans make mistakes! Some times we also make a mistake in a listing.

                Perhaps in the weight and even some times other things.

                We will correct from here any thing we discover while in the BETA PERIOD.

                We reserve the absolute right of correcting any mistake on our part.

                We reserve the right to cancel an order: And, if we do shall explain to customer the why.

                 Thank you for your patience and understanding during the BETA PERIOD.



When you use any Family Jewels and Silver Inc. , or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included in or made available through any Family Jewels and Silver Inc., examples would be text, graphics, images, and digital downloads, is the property of Family Jewels and Silver Inc. or its content suppliers and protected by United States and international copyright laws.


If you use Family Jewels and Silver Inc., you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We do not sell products for children, but only to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, YOU SHALL NOT USE THIS SITE. YOU ARE RESPONSIBLE FOR KNOWING YOUR AGE, and agree in total we are not. You must be at least 18 years of age to order and or make an account: We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.


We do try to be as accurate as possible. However, Family Jewels and Silver Inc. does not warrant that any or specific product descriptions or other content is accurate, complete, reliable, current, or error-free, or available if the inventory matrix faults. In that occurance we would contact you ASAP. Or and if a product offered by Family Jewels and Silver Inc. itself is not as described, your sole remedy is to return it in unused condition. And, you agree with this by completing any order and every order even if you your self failed to read this disclaimer in a timely fashion as offered instantly right here by Family Jewels and Silver Inc. A tort agreement has been reached and all claims fall only to adjudication to all as is written and disclosed above.

Matching your gemstone colors for pairing?

We cannot guarantee you may order a gemstone and it will automatically match the one you have there? Having a matched pair takes hands on by a Gemologist.

If you need a pairing? You must ship the item to us and our Gemologist then can scan gemstones to find the best pairing possible. This may incur a seperate cost factor? Unless this is done we can not pair our loose stones to one you all ready have. Example is say a garnet? A red garnet is red, but has various shades of red. Ok? Nvertheless, WE CAN try pairing a gem to a gem if you do need it do





and are for the highest quailty loose gemstones purchased by phone or in person.

Which is an auto site requirement for Catalogue Items.

Example: Emeralds or Diamonds

Our Policy on Reviews:

Spamming style reviews will simply be deleted and removed. That simple!

A user continuing to try spamming the reviews: Will be banned for ever. IP reported FBI